๐พ๐๐ ๐ฌ๐๐๐๐๐๐๐๐ ๐ ๐ธ๐๐๐๐๐๐ ๐ด๐๐๐๐๐๐๐๐๐ ๐บ๐๐๐๐๐?
A quality management system (QMS) is defined as a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organizationโs activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.
The following are the primary objectives in implementing and institutionalizing the QMS in the organization, to wit:
๐๐ป๐ต๐ฎ๐ป๐ฐ๐ฒ ๐๐น๐ถ๐ฒ๐ป๐ ๐ฆ๐ฎ๐๐ถ๐๐ณ๐ฎ๐ฐ๐๐ถ๐ผ๐ป
โข Determining customer requirements
โข Meeting customer requirements
โข Exceeding customer expectation
๐๐ณ๐ณ๐ฒ๐ฐ๐๐ถ๐๐ฒ & ๐๐ณ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐ ๐ข๐ฟ๐ด๐ฎ๐ป๐ถ๐๐ฎ๐๐ถ๐ผ๐ป
โข Establishing goals, policies, and objectives
โข Setting strategies on how to achieve objectives
โข Achieving more with few uses of resources
๐๐ผ๐ป๐๐ถ๐ป๐๐ฎ๐น ๐๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐บ๐ฒ๐ป๐
โข Conducting Internal Audit & Management Reviews
โข Monitoring, Measurement, Analysis & Evaluation
โข Improving organizational Performance
